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Questions about the objects

Ask us about how the things work. We can tell you about our trimmer, the two ceramic heads, the four body colours, and the IPX7 waterproof body. We can answer questions about the candle lamp and how the bulb warms the wax. We can also tell you about the four shower steamer packages and the eight scents fixed in each one.

Matters for the retail partner

We take no payment on this site, pack no boxes, and hold no stock. Price, shipping, delivery, tracking, cancellation, and returns are handled entirely by the retail partner. We do not set their policies and we cannot see your account. Writing to us about an order costs you a day, so contact the retail partner directly.

Details to include in your note

Tell us the name of the object you have. If you are asking about the trimmer, mention the body colour. If you are asking about the shower steamers, tell us if you have the green box, the blue box, the pink box, or the green tube. Clear details help us give a direct answer about the materials, parts, or scent names.

Our mailing address

The postal address shown on this site is for paper mail only. It is not a shop, a counter, or a warehouse. There is nobody to meet, nothing on display, and no stock stored there. Do not send returns or parcels to that address, because nobody can process them there.

Where letters reach us

Paper mail finds this desk at:

A desk, not a counter. There is nothing to try on at that street, nothing on sale there, and no parcel should be sent back to it.

An email gets read sooner: [email protected]